Repairs & Servicing
From a simple tube repair to a bike build, our Cytech qualified cycle mechanics will be able to help keep you on your bike.
Bookings: Please call us on 01865 246615 to book your bike in. Bookings are not taken via email. We will send you a text reminder the day before your appointment.
Drop Off: Please feel free to drop your bike off up to 3 days before your appointment, but no later than 10.30 am on the day. We do not offer a specific time slot to carry out the service on your bike. Should you wish to wait while you have your bike serviced, please provide us with as much notice as possible.
Repair/ Service Additional Parts and Accessories: If we find that additional parts are required that were not in your initial quote we will not continue with any work until we have spoken to you to get your consent on any additional cost.
Workshop Deposits: For Gold and Silver Services, and for bigger workshop jobs there will be a £50.00 deposit taken to secure a workshop booking.This is non-refundable if the appointment is cancelled within 48 hours of the day of your workshop booking, or you fail to turn up on the day of your booking. The deposit will go towards your final bill and if your bill.
Storage: Repairs are payable on collection. You will need to collect the bike within 5 days of the repair being completed or you may be charged for storage of £10 per day.
BIKE SERVICES
We have three levels of bike servicing allowing you to choose the level of service to suit your requirements. Prices are labour only and do not include the cost of parts. We will always contact you about parts and cost before fitting.
Bronze Service: £50.00This service includes the key jobs such as having the brakes and gears adjusted and set up, and the wheels adjusted to run true, pumping of tyres and a nut and bolt safety check.
- Gears Checked, Adjusted and Set Up
- Brakes Checked, Adjusted and Set Up
- Wheels Adjusted to Run True
- Nut & Bolt Safety Check
- Tyres Pumped
- Chain Lubricated
Silver Service: £100.00
Includes everything in the Bronze Service, but with a thorough wash and clean, the degreasing of the and lubricating of the drivetrain plus the servicing of the bottom bracket.
Everything in the Bronze Service plus:
- Bike Washed and Cleaned
- Gears Degreased and Lubricated
- Service Bottom Bracket
Gold Service: £200.00The works. Stripped, cleaned, re-greased and put back together including the servicing of hubs and headset.
Everything in the Silver Service plus:
- Service Hubs Front & Rear
- Service Headset
- Parts Removed, Regreased and Re-Fitted
- Brake Cables as necessary
- Gears Cables as necessary
Bicycle Purchases - Free ServicesIf you have purchased a bicycle from us in store we offer you two free services at set dates; one month and four months after purchase. These dates are issued to you upon purchase of your bike, but there is a degree of flexibility on these. Call us on 01865 246615 to book it in.