REPAIR SERVICE
From a simple tube repair to a bike build, our Cytech qualified mechanics will be able to help keep you on your bike.
BOOK IN ADVANCE OR JUST WHEEL THE BIKE IN
Whether you call to book, or wheel your bike through the door you can get the next available repair slot. We usually turnaround bikes in 24 hours, but this does vary according to how busy we are! If you book in advance you can bring your bike in for a specific day and time for repair.
CHECK IN
Don’t worry, this isn’t quite as time consuming or laborious as an airport check-in, you tell us what problems you’ve been experiencing, we’ll check the bike over and then we book it in for the work you want doing.
OVER TO THE MECHANIC
The bike then heads out the back into the workshop for one of our Cytech qualified mechanics to work on.
READY FOR COLLECTION
Once the repair is complete you be contacted by a method of your choice: text, phone call or email to let you know the repair is complete and the bike is ready for collection.
COLLECTION
Repairs are payable on collection. You will need to collect the bike within 3 days of the repair being completed or you may be charged for storage.
BIKE SERVICES
We have four levels of bike servicing, each level named after a premises number we have occupied on the Cowley Road over the years! The four levels allow you to choose the level of service that you want or need.
THE 33 SERVICE: £18.00
This is a basic service if you want the re-assurance of having the bike checked over and a little bit of TLC:
THE 40 SERVICE: £40.00
This service includes some key jobs such as having the brakes and gears adjusted and set up, and the wheels adjusted to run true
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Everything in the 33 Service plus:
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Brakes & Gears Adjusted and Set Up
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Bottom Bracket Checked & Tightened
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Wheels Adjusted to Run True
THE 63 SERVICE: £60.00
A souped-up version of the forty, includes everything in the 40, but with a more thorough wash and clean, plus the degreasing of the drivetrain (chain, cassette
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Everything in the 40 Service plus
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Bike Washed and Cleaned
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Gears Degreased and Lubricated
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Bottom Bracket Re-greased
THE 205 SERVICE: £130.00
The works. Stripped, cleaned, re-greased and put back together with fresh cables and brake pads.
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Everything in The 63 Service
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Bike Stripped and Washed
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Full Rebuild and re-greased
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New Gear Cables
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New Brake Cables and Pads Fitted
BICYCLE PURCHASE: FREE SERVICES
If you have purchased a bicycle from us in store we offer you two free services at set dates; one month and four months after purchase. These dates are issued to you upon purchase of your bike, but we are flexible on these. Once again, either call to book, or wheel the bike in.