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Beeline Bicycles Click & Collect

Our Click & Collect service offers all the benefits of shopping online combined with specialist personal retail experience in one of our stores. Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you.

 

1. Add your items to your basket

Use our website to browse our catalogue of products with stock availability. When you find the item you want simply add it to your basket like you usually would.
 

2. Checkout using Click & Collect

Scroll down and choose Click & Collect as your delivery method.

 

3. Complete Checkout

Complete the rest of our standard checkout steps and you’re ready to collect your item in store.

 

Frequently Asked Questions

 

When can I collect my order?

For items in stock in store, we will normally have your item ready to collect within an hour (excluding bikes).

 

For items which are at the warehouse your order will be ready to collect in the time indicated on the website; approximately 3 working days – please call in advance if you are making a long journey, just in case!

 

How will I know when my order is ready?

For every order we will send you an e-mail or SMS to let you know when your order is ready to collect. If you have ordered a bike we will contact you once you have placed your order to arrange a collection time.
 

What do I need to collect my order?

Please bring with you your confirmation e-mail, a photo proof of ID (i.e. passport, driving licence), and proof of address.

 

We will hold your order in store for 7 days, if you have any problems with getting to the store to collect your order please feel free to contact the collection store and we will happily extend this time where possible.
 

Can Someone Else Collect My Order?

Please contact the store you have chosen to collect from in advance and we will do our best to accommodate any changes relating to collection. 
 

How do I cancel/change my order?

If you wish to cancel your order or make any changes please contact the store directly. Please note, full refunds will be made via the original transaction made with our online team.
 

How do I return my order?

Our normal returns policy applies to all Click & Collect orders, for more information see our returns policy. You can also return directly to the store.

 

Quick Contact

01865 246615 info@beelinebicycles.co.uk 205 Cowley Road Oxford OX4 1XA

Opening Hours

Opening Hours

Monday 9am-6pm

Tuesday 9am-6pm

Wednesday 9am-6pm

Thursday 9am-6pm

Friday 9am-6pm

Saturday 9am-6pm

Sunday Closed