The Repair Tracker is a service that we run to keep you up to date with the progress of your repair.

When we book your bike in for a repair or service, we will ask you for your email address and your mobile phone number. You will be issued with a receipt, detailing the work to be done and a collection time (when the bike will be ready by, barring any problems).

To keep you informed over the progress of your repair we shall be sending updates via email and SMS for the following status updates:

• Awaiting Repair
• Repair In Progress
• Ready for collection

Should there be an issue or problem with the repair, you will be sent a message ‘Problem: Please contact the shop’ along with our telephone number.

You can also check the status of your repair by registering with us at http://www.beelinebicycles.co.uk/loginregister.php and then going to your account page.

This service also offers you the option of paying for your repair online upon completion. After payment, please download and print off your pdf invoice and bring it with you when you collect your repair.